Responding to the Coronavirus

The COVID-19 pandemic has caused dramatic and sudden changes to the way we live and the way we conduct business, but we’re here to help you through these challenges. But most importantly, we want you to know that the health and safety of our customers, partners, and employees is our top concern.

Crisp AV Support Center

Get all the support and information you need.

Crisp AV

Virtual Support

The Virtual Video Support is a great way to allow Crisp AV Support technicians to solve your problems for you directly. To get started you’ll need to schedule a video conference via Zoom, just fill the form and we are going to fix a meeting with you.

Schedule a Virtual Support
by

You are going to receive a confirmation email for availability and settings.

40-minute time limit on virtual assistance.

Request your virtual assistance 24 hrs in advance.

Crisp AV

Remote Access Support

Real-time remote access and support

Through your internet connection, Crisp AV will connect remotely into your computer or mobile device locate anywhere, troubleshoot and quickly fix your system problem.

TeamViewer is a comprehensive, remote access, remote control and remote support solution that works with almost every desktop and mobile platform, including Windows, macOS, Android, and iOS.

How to connect with TeamViewer

Step 1

Install TeamViewer device you want to give access. This could be another desktop or mobile device, or even a point of sale system, kiosk, or IoT device.

Step 2

Share your connection ID and password to one of our Support Technical, connect in real-time, and let control of your device as if we were there in person.